Secure Instant Messaging for Business with These Helpful Tips


With businesses entering new horizons in efficient communications, instant messaging quickly became a preferred platform. But if you plan to invest in one, how do you make secure instant messages for business purposes?

There are many ways you can amp up the security of your company. From selecting the right apps to SMS monitoring, take a look at some of our tips:

Use Secure Applications

Due to the rising popularity of instant messaging, many applications have been developed for businesses. Though they possess features to enhance productivity and communications, not all are capable of data security.

Below, we highly recommend the following applications:

  • Signal – Signal is considered the mostsecure instant messaging application with end-to-end encryption and disappearing messages.
  • WhatsApp – WhatsApp is a market leader in the instant messaging industry, offering end-to-end encryption for all types of communication.
  • Telegram – A cloud-based instant messaging and IP service, Telegram allows you to view chat histories across multiple devices.
  • Viber – Viber remains a popular choice for business communications, possessing many features also available in WhatsApp, like end-to-end encryption and disappearing messages.
  • Microsoft Teams Chats – MS Teams Chats is a reliable platform for secure, collaborative communications.

Use Multifactor Authentication

These days, passwords are no longer considered a well-grounded security method. Hackers have learned to override basic passcodes, such as phishing, brute force attacks, and whaling.

The latest alternative to data security is multifactor authentication (MFA), which requires providing a series of credentials before granting user access. MFA combines knowledge (what you know), possession (what you have), and inherence (what you are) to provide a firm layer of security.

Examples of MFA include OTPs, answers to personal security questions, access badges, USB keys, facial analysis, fingerprints, and behavioral analysis.

Use an Archiver

Besides data breaches, the risk of violating compliance regulations imposed by governing bodies increases without an archiver. SEC, HIPAA, GDPR, and FINRA require companies to provide information about their communications, so invest in an archive immediately.

Reliable archiving software from LeapXpert instantly captures and stores all messages sent to and from the company across various platforms. You can use these saved chats to informregulatory agencies, audits, investigations, and e-discoveries.

To understand more about the many benefits of an archiving solution to protect your business communications, visit LeapXpert today!